Program Options

Program Options

Program Options

There are eight (8) tabs in Program Options:

1. Defaults
2. Intake Options
3. Fulfillment (Enterprise Version Only)
4. Formats
5. Print Options
6. Email Setup
7. Authorization Email Setup
8. W/L Authorization Email Setup (Enterprise Version Only)



Defaults Tab

Work/Life File Display – determines whether to display the date of the file or the file number

Required Field Color – determines the color of required fields

Default Auth Sessions – Not used (this was used to set it in the file before we brought all the info from the contract)

Days For Nag Letter – used to determine which letter to display in provider payables

Days For Warn Deny Letter – used to determine which letter to display in provider payables

Plugin Directory – used for our plugins

Directions URL – used to reference the mapping url for directions (ie. mapquest, google)

Map URL– used to reference the mapping url for directions (ie. mapquest, google)

Show Alerts In Minutes – this is the interval used to determine how often alerts should be displayed (if nothing, every 5 minutes they pop)

File Open Date Is First Session Date – this seems to be changing the case file open date to the date of the first

Max Search Results – This changes all lookup listviews / search grids to only pull back the set number of results

Contract Renewal Days – this is the number of days defaulted in every contract before they get a renewal warning.  If they are within the date, and the program manager logs in, it creates an alert prompting them that the contract is up for renewal

SMTPServer – is the SMTP server for sending logs, etc.

Email Attachment Password – is the password used if you want to send encrypting emails

Default Email From Address – is the default from address used when sending any emails

Authorization Email Template – template used for sending authorization emails

Work/Life Authorization Email Template – template used for sending W/L authorization emails

MinimumIntakeActivityDuration – minimum number of time set as an activity when a file is created 

MinimumCaseActivityDuration – minimum amount of time req’d before prompting the user whether they wish to add an activity (to avoid people being prompted after accidentally opening files, etc.)

DefaultContactTypeForActivities – default activity type when activity is auto created for an eap file

DefaultContactTypeForWorkLifeActivities – default activity type when activity is auto-created for a w/l file

ShowAllServicesUnderWorkLifeServiceType – Not used

AuthorizationOverridePassword – allows the user to set a password req’d when modifying existing auths, etc.

MinutesForLockOut – Used for automatic log off after period of inactivity

Date Validation Years In Past –Any date less than this will be flagged in a special color (so they are aware if they enter 1810, etc)

Date Validation Years In Future–Any date greater than this will be flagged in a special color (so they are aware if they  enter 2110, etc)

DateValidationColor – color used for date validation

HoursBeforeClinicalNotesLock – sets the number of hours before you can no longer edit clinical notes

DefaultAuthorizationExpiration -

Work/Life Check-In Business Days – this defaults the W/L check-in date to the number of days in the future (takes into account holidays)

Holiday  - allows you to import a .hol (outlook) from outlook so that V3 knows which days in a year are holidays (used in conjunction with WorkLifeCheckInBusinessDays)

Max. Email Attachment Size – Sets the max email attachment size before the user is warned

Default Client File Activity  - allows you to create a collection of default activities.  Any time you create a file (you can automatically create multiple activities based on this collection, ie. 45 minutes for intake, 15 minutes for research) 

Default Intake Type  – used in Work/Life Service Request Tracking – Sets the default activity for Intake time

Default Research Type – used in Work/Life Service Request Tracking – Sets the default activity for Research time

Default Referrals Type – used in Work/Life Service Request Tracking – Sets the default activity for Referral time

Default Materials Type – used in Work/Life Service Request Tracking – Sets the default activity for Materials time

Default Check-In Type – used in Work/Life Service Request Tracking – Sets the default activity for Check-In time

Default QA Type – used in Work/Life Service Request Tracking – Sets the default activity for Quality Assurance time

EAP High Risk Info – the default text used in Service Request for EAP Risk cases

Confidentiality Statement – the default text used in Service Request for the Confidentiality Statement

Country Home Phone Format – sets the Home Phone format

Country Cell Phone Format – sets the Cell Phone format

Country Work Phone Format – sets the Work Phone format

Country Fax Phone Format – sets the fax number format

Country Other Phone Format – sets the Other phone number format

Client Safety Check – the text for the client safety check in intake format

SMTP UserName – the user name for Secure SMTP email

SMTP Password – the password for Secure SMTP email

Auto Email Mode – sets the mode by which those auto emails are sent (either SMTP or Outlook)

UnitOfLengthDefault – sets the default unit of length for distance searches (KM / Miles)

RadiusDistanceDefault – sets the default radius distance for distance searches

EAP Self-Assessment – sets the default question set for the EAP Self-Assessment

At-Risk Assessment – sets the default question set for the High Risk self-assessment

Default Fulfillment Activity For Organizations – sets the default activity type for the auto-creation of organization activities when material is sent out via the publisher

Default Fulfillment Activity Text – sets the default text of the above auto-created activity

Default Recipient For Provider Alerts – sets the default recipient for provider related alerts

Zip Code Mask – sets the ZipCode Mask 

Formats Tab

Users can set their phone, SSN, ZIP Code or Postal Code formats under this tab. You can select one of our predefined formats or simply create your own by clicking the <New> button 


Authorization Email Setup Tab 

Enter the text you would like to appear in alll your emails being sent out to your EAP providers with a PDF authorization attached.

When creating an EAP Authorization Email, MS Outlook or your SMTP Email will launch with the text you have entered in this tab.

You can enter a password to protect your Authorization .PDF attachment. This must be entered into Program Options and passed along to your providers so they can open all future attachements.



W/L Authorization Email Setup Tab (Enterprise Version Only) 

Enter the text you would like to appear in alll your emails being sent out to your W/L providers with a PDF authorization attached.

When creating a W/L Authorization Email, MS Outlook or your SMTP Email will launch with the text you have entered in this tab.

You can enter a password to protect your Authorization .PDF attachment. This must be entered into Program Options and passed along to your providers so they can open all future attachements. 

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